Privacy Policy

Effective Date: 25/04/2025

At Flora Life Store, we value your trust and are committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you visit our website, use our services, or join our direct sales program.

What Information We Collect:

- We may collect the following personal data:
- Name, Email, Phone Number
- Shipping and Billing Address
- Payment Details (processed through secure gateways)
- Government ID Proof (optional for sales agent verification)
- Referral/Team Details (for  commission tracking)
- Device & Usage Data (IP, browser info, etc.)

Why We Collect It

We use your data to:
- Fulfill your orders and process payments
- Register you as a customer or agent
- Manage commissions and team structures
- Provide customer support and updates Send offers, newsletters, and policy updates
- Comply with legal requirements

How We Share Your Data

We do not sell your personal information.

We only share data with:
- Payment gateways (Razorpay, PayPal, PayU, Gpay etc.)
- Shipping partners for order delivery
- Hosting and security service providers
- Marketing or analytics platforms (e.g., Google Analytics)

All third-party partners follow strict confidentiality protocols. 

Your Privacy Rights

You have the right to:
- Request access to your data
- Correct or update personal information
- Delete your account (subject to legal limits)
- Opt-out of marketing communications

To exercise any of these rights, email us at: floralifeinfo@gmail.com

Cookies & Tracking

We use cookies to:
- Remember your preferences
- Improve browsing experience
- Track website analytics and traffic
- Personalize content and promotions

You can control cookie settings from your browser.

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy occasionally. You’ll always find the latest version on this page, with the updated effective date.

Contact Us
For questions or concerns about your privacy:
Email: floralifeinfo@gmail.com
Address: Flora Life Store, Shop No. - 40, Anand Complex, Sector - 17 A, Chandigarh, U.T., India - 160017.